gbjee's Privacy Policy
Your personal information is completely safe with us. This policy explains in detail how gbjee collects, stores, and protects your information.
Introduction and Overview
About This Policy
gbjee is a trusted online gaming and betting platform in Bangladesh. We give the highest priority to the privacy and protection of our users' personal information. This privacy policy ("Policy") describes how gbjee collects, uses, stores, and protects your personal information.
By using our website gbjee.cam or registering for our services, you are agreeing to the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our services.
This policy should be read together with gbjee's Terms and Conditions and Responsible Gaming policy.
What Information We Collect
Personally Identifiable Information
When you create an account on gbjee or use our services, we may collect the following information:
- Full name
- Date of birth (for age verification — minimum 21 years)
- Email address
- Mobile number
- National ID or passport details (during KYC verification)
- Username and password (stored in encrypted form)
Financial Information
We process the following financial information to manage secure transactions:
- bKash, Nagad, Rocket, or Upay account numbers (at the time of transaction)
- Deposit and withdrawal history
- Transaction amounts and times
- Balance and bonus information
We do not store full payment card details. All financial transactions are secured through SSL encryption.
Usage Information
To improve our services and give you the best experience, we collect:
- Login dates and times
- Game play history and preferences
- Betting patterns and activity
- Conversation logs with the support team
- Promotion and bonus usage information
Technical Information
Our system automatically collects certain technical information:
- IP address
- Browser type and version
- Device type and operating system
- Cookie and session data
- Referral URL
- Screen resolution and language settings
How We Use Your Information
Purposes for Using Information
gbjee uses your personal information for the following legitimate purposes:
- Account management: To create, verify, and maintain your account.
- Service delivery: To operate betting, casino, and gaming services without interruption.
- Identity verification (KYC): To confirm user age and identity in accordance with applicable regulations.
- Financial transactions: To process deposits, withdrawals, and bonuses.
- Customer support: To resolve your questions and complaints.
- Fraud prevention: To detect and prevent unauthorized activity.
- Security: To keep the platform and user information protected.
- Responsible gaming: To identify problematic gaming behavior and provide assistance.
Marketing Communications
With your consent, gbjee may send you promotional offers, bonus information, and updates about new services. You can stop these communications at any time — contact our support team via live chat or email.
Important: Even if you withdraw consent for marketing communications, you will still receive necessary messages related to your account management (such as transaction confirmations).
Sharing Information with Third Parties
When Information Is Shared
gbjee does not sell or rent your personal information. However, information may be shared with trusted third parties in certain circumstances:
| Type of third party | Purpose | Type of information |
|---|---|---|
| Payment processors (bKash, Nagad, Rocket, Upay) | To complete financial transactions | Transaction information |
| Game software providers | To operate game services | Game activity data |
| Identity verification services | For KYC and age verification | Identity-related documents |
| Legal authorities | To fulfill legal obligations | Applicable information |
| Fraud prevention services | To ensure security | Activity logs |
All third parties operate under strict confidentiality agreements and are permitted to use information only for specified purposes.
Cookies and Tracking Technology
What Cookies Are and Why We Use Them
Cookies are small data files stored on your device. gbjee uses cookies for the following purposes:
For maintaining login sessions, ensuring security, and operating the platform's basic functionality. These cannot be disabled.
For analyzing user behavior to improve service quality. Does not identify individuals.
Stores information for language preferences, theme settings, and other personalized experiences.
Used to detect fraudulent activity and keep accounts protected.
You can manage cookies by changing your browser settings, though some services may not function properly as a result.
Data Protection Measures
How We Protect Your Information
gbjee takes industry-standard technical and administrative measures to ensure the security of your personal information. Our security framework is as follows:
- SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption, making it impossible for third parties to intercept or read.
- Password Hashing: Your password is stored using strong cryptographic hashing algorithms — the actual password is never stored directly.
- Firewall and Intrusion Detection: Our servers are protected by advanced firewalls and real-time intrusion detection systems.
- Limited Access: Only authorized personnel can access information necessary for their specific tasks — a "need-to-know" policy is followed.
- Regular Security Reviews: The security of our systems is regularly reviewed and tested.
- Data Backup: Your information is stored in secure encrypted backups so that no technical failure results in data loss.
Steps in Case of a Security Breach
If a data breach occurs that affects your information, gbjee will notify you as quickly as possible. We will begin an investigation, take steps to limit the damage, and make necessary changes to prevent such incidents in the future.
Data Retention Period
How Long Information Is Kept
gbjee retains your information for as long as it is necessary or required to meet legal obligations. The general policy is as follows:
- Active accounts: All information is retained while the account remains active.
- Closed accounts: Financial and KYC information is retained for at least five years after an account is closed, in compliance with legal requirements.
- Transaction records: Records of all financial transactions are retained for the long term.
- Marketing information: Use of information for marketing purposes will stop from the time you withdraw consent.
- Cookie data: Session cookies are deleted when the browser is closed; persistent cookies last up to 12 months.
Your Rights
As a gbjee user, you have the following rights regarding your personal information. Contact our support team to exercise these rights.
Right to Access
You may request a copy of the information we hold about you at any time.
Right to Rectification
If any of your information is incorrect, you may request that it be corrected.
Right to Erasure
In certain circumstances you may request that your information be deleted, unless a legal obligation requires otherwise.
Right to Restrict Processing
You may request to restrict the processing of your information in certain circumstances.
Right to Object
You may object to your information being used for marketing purposes.
Right to Data Portability
You may request to receive your information in a structured, commonly used format.
How to Exercise Your Rights
To exercise any of the above rights, contact our 24/7 live chat support or email us at: [email protected]. We will generally respond to your request within 30 business days. We may ask for additional information to verify your identity.
Protection of Minors
Registration Prohibited for Those Under 21
gbjee's services are for individuals aged 21 or older only. We do not knowingly collect personal information from minors.
Age verification is mandatory at the time of registration. If we become aware that a minor is using our services or has provided personal information, we will immediately close that account and delete the collected data.
If you believe a minor is using our platform, please notify us at [email protected].
Policy Changes & Contact
Policy Updates
gbjee reserves the right to modify this privacy policy at any time. For significant changes, we will:
- Post a clear notice on the website.
- Send a notification of the changes to your registered email.
- Publish the date of the changes and a brief summary.
If you continue to use the website after the changes, you will be considered to have consented to the new policy. If you do not agree with the new policy, please contact our support team to close your account.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us:
For more information, see: About Us | Terms & Conditions | Responsible Gaming