For 21+ only

Ensure responsible gaming at gbjee

A enjoyable gaming experience is truly enjoyable only when it is enjoyed responsibly. gbjee places the highest importance on your safety and well-being.

Why is responsible gaming important?

Online gaming and betting is a form of entertainment. It should never be a means of earning a living. gbjee believes that responsible gaming is the foundation of a healthy gaming experience. It is essential for every player to know their limits and to stay within them.

Millions of people in Bangladesh enjoy online games and cricket betting for entertainment. However, when this enjoyment turns into a habit and starts to have a negative impact on daily life, it is time to seek help. gbjee is here for you — every step of the way.

To ensure responsible gaming on our platform, we follow a number of important tools and policies. From setting deposit limits to self-exclusion — everything is within your reach.

Warning

gbjee is only for those aged 21 or above. Opening an account or gaming by minors is strictly prohibited. If you believe someone you know is using this platform as a minor, contact our support team immediately.

Our protection tools

gbjee provides these tools to help you stay in control of your gaming.

Deposit Limits

Set the maximum amount you can deposit per day, per week, or per month. Once set, this limit takes effect immediately. Increasing a limit requires a 24-hour waiting period, which protects you from spending more in the heat of the moment.

Time-Out Break

If you feel you need a short break, you can take a time-out from 24 hours up to 6 weeks. During this period your account will be temporarily suspended and you will not be able to place any bets or make deposits.

Self-Exclusion

If you feel you need a long-term break, choose self-exclusion. You can close your account for a minimum of 6 months or permanently. During exclusion your data remains protected and promotional messages are stopped.

Loss Limit

Set a limit on how much you are willing to lose within a given period. When this limit is reached, your session will end automatically. This protects you from large losses and helps build responsible gaming habits.

Session Time Limit

Set a maximum duration for each gaming session. When the set time is up, you will receive a reminder and you can decide whether to extend the session or end it. Playing for long periods can cause mental fatigue.

Gaming History Review

View your complete gaming history, deposits, withdrawals, and betting patterns at any time. Being aware of your own habits is the first step in responsible gaming. Transparency is our core principle.

Signs of problem gambling

Ask yourself the questions below. If even one answer is "yes", you may need help. Responsible gaming means being honest about your own situation.

Do you bet more to try to recover money you have lost?

Have you lied to family or friends about your gaming?

Have you tried and failed to stop gaming?

Have you used money meant for essential expenses on betting?

Do you feel restless or irritable when you are not gaming?

Is gaming interfering with your work or studies?

Are you turning to gaming to relieve stress?

Contact us now to get help

If you feel that gaming is causing problems in your life, contact our 24/7 Bengali live chat support. Our specialist team will help you take the right steps — in complete confidence.

24/7 Bengali Live Chat — Instant Response

[email protected]

All your information is kept completely confidential. Asking for help takes courage.

Age verification and minor protection

To open an account and play at gbjee, you must be 21 years of age or older. We verify your age at registration and may request a copy of a certificate or identity document if needed.

If there is anyone in your household under the age of 18 or 20, take the following precautionary steps:

Use a device password

Use a strong password on your mobile or computer so that no one else can access your account.

Do not share your account

Never share your gbjee login details with family or friends, especially with minors.

Log out

Log out of your account at the end of every session. This is essential if you are using a shared device.

Keep payment details secure

Never save your bKash, Nagad, or Rocket PIN and never share it with anyone.

Planning a healthy gaming budget

The most important aspect of responsible gaming is proper budget planning. The minimum deposit at gbjee is just ৳500. We advise that you only use an amount of money that, if lost, will not cause any problems in your daily life.

Do

Set aside a monthly entertainment budget
Set a deposit limit
Take regular breaks
Keep a record of your winnings
Ask for help if you have a problem

Don't

Do not bet with borrowed money
Do not chase your losses
Do not play when tired or under the influence of alcohol
Do not use money belonging to your children or family
Do not think of gaming as a source of income

Remember

All games have a house edge
There is no guarantee of winning
Gaming is for entertainment
Respecting limits is not a weakness
Asking for help takes courage

Questions about responsible gaming

Answers to the questions we most commonly receive are provided here.

After logging in to your gbjee account, go to the "Account Settings" section and select the "Responsible Gaming" or "Set Limits" option. There you can set daily, weekly, or monthly deposit limits. Reducing a limit takes effect immediately. For any issues, get help via live chat.

Yes, it is possible to withdraw the balance in your account during self-exclusion. However, new deposits or bets will be completely blocked. Your withdrawal request is usually processed within 30 minutes to 3 hours.

First, speak with them directly and with empathy. Express your concern without blaming them. Let them know about gbjee's responsible gaming tools and, if needed, contact our support team — we also assist family members and friends.

No, nothing happens automatically after a time-out. Once the set period ends, you can voluntarily reactivate it yourself. For self-exclusion, you will need to contact our support to reactivate and observe a specified waiting period.

gbjee verifies age at registration and requests identity verification documents in suspicious cases. We do not allow anyone under 21 to play under any circumstances. If you suspect a minor is using this platform, report it immediately to [email protected].

Completely. Any conversation related to responsible gaming, self-exclusion requests, or requests for help are kept entirely confidential. Our team assists without judgment and with full empathy.

Play with enjoyment, stay responsible

Enjoy your favourite games at gbjee — cricket betting, slots, or live casino. And for any questions, we are always here for you.

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